membership faqs

membership faq

Your membership provides essential support for our mission of discovering Philadelphia’s river of history and world of connections, and gives you exclusive member benefits including admission, free ship tours, member events, and more.

You can join or renew membership online here, or call 215-413-8617. Or, you can join in-person at our front desk, or mail a check made out to the Independence Seaport Museum to: 211 S. Columbus Blvd, Philadelphia PA 19106

Your membership is active immediately upon purchase. Memberships are non-refundable and non-transferable.

Yes! You can apply your ticket purchase to the cost of a membership within a month of your visit. Call 215-413-8617, or ask at the museum front desk. You must have a receipt or proof of purchase, and the membership cost must be greater than your ticket purchase total.

Yes! You will receive your membership card by mail within two weeks of joining or renewing membership. If you need a replacement card, please contact us.

We recommend bringing your card for a quick check-in process, but it is not required. Our admission team can look you up by name.

Members can walk into the museum for admission and guided ship tours. Tours are available on a first-come, first-serve basis. Members can also reserve tickets online in advance here. Select the ticket package that works best for you, and the member ticket option. Your membership will be validated upon entry.

You can register for member events online here, or contact us to RSVP. If you need a coupon code for ISM events or summer camp discounts, check the monthly Member eNews emails, or contact us.

Please contact us if your email, phone number, or mailing address changes. We send important information about your membership through mail and emails from Please add us to your email contacts, and check your spam or promotions folder. If you do not receive member emails, contact us to update your email information.

Membership is tax-deductible, and the amount depends on your membership level. Please see the letter accompanying your membership card for your tax information.

Independence Seaport Museum participates in reciprocal membership programs with North American Reciprocal Museum (NARM) Association, Council of American Maritime Museums (CAMM), and Battleship New Jersey. Members at the Friends of Olympia, Contributing, and Sustaining levels receive reciprocal admission benefits.

Admission tickets cannot be reserved in advance. Please present your qualifying membership card at our Front Desk at the beginning of your visit. Reciprocal admission includes general admission to the museum and Olympia for up to two adults and up to four children under 18, and 10% off in the gift shop.

Code of conduct

Our community of ISM members is important to us. If we find that a member or member guest is not respectful to the Museum, staff, or fellow members, we reserve the right to terminate their membership without refund.

Contact Membership


211 S. Columbus Blvd.
Philadelphia, PA 19106


Caroline Phelps
Manager of Memberships
Email Us

visit the seaport museum

Immerse yourself in award-winning exhibitions and climb aboard the Olympia, a nineteenth-century cruiser, and the Becuna, a World War II-era submarine.