Plan Your Visit

Important Information to Know Before Your Visit 

Independence Seaport Museum has implemented new procedures for visitors prior to and during their visit.  Please scroll down for important information as you plan your trip.

By visiting Independence Seaport Museum the guest voluntarily assumes all risks related to potential exposure to COVID-19 in or about Independence Seaport Museum.  The Museum has modified its experience to adhere to safety guidelines and protocol.

 

What are your days and hours of operation?
Currently the Museum is operating on a Weekends Only schedule.  The Museum and National Historic Landmark ship Cruiser Olympia will be open on Saturdays and Sundays, from 10:00AM-5:00PM.  Last admission will be at 4:30PM.

*Please note that National Historic Landmark ship Submarine Becuna and Paddle Penn's Landing remain closed at this time. 

When will you be opening the on-water programs for the season?  Particularly Paddle Penn's Landing?
At this point ISM doesn't have a specific date for reopening Paddle Penn's Landing.  Our staff is closely monitoring the situation and making sure required cleaning criteria can be met while still providing a fun and safe time on the water.  Any updates will be provided on our social media channels as well as the Paddle Penn's Landing website. 

Do we need to purchase tickets in advance?-ONLINE TICKETS NOW AVAILABLE! 
The Museum has moved to a timed ticketing system.  Tickets will be sold on every half hour in specific quantities to help with limiting capacity in the building and encouraging social distance among visitors.  Here is some additional information regarding tickets:

  • Purchasing tickets in advance is highly encouraged.  Tickets are on a first-come, first-serve basis and time slots will sell out.  The Museum is selling a "Museum only" option as well as a "Cruiser Olympia only" option as a way to operate efficiently for a limited capacity.  If you would like to visit both the Museum and ship, you will need to select one of each type, along with the desired time slot, prior to checking out.
  • CLICK HERE TO PURCHASE ADMISSION TICKETS!
  • Walk up tickets will be available at the Museum.  If the desired time slot is sold out, you will be able to purchase tickets for the next available time.
  • Cash will be accepted at the front desk, but credit card purchases are highly encouraged.
  • Ticket partners/ACCESS Card holders: Reservations are not required.  Please bring your card, voucher, etc. to the front desk upon arrival and you will be given a ticket for the next available time slot.
  • Once you leave the building there is no re-entry allowed.

I'm an ISM Member.  How do I reserve tickets in advance? 
Members are highly encouraged to reserve their tickets in advance for the desired date and time slot you would like to visit.  Please note online you will need to select two time slots.  One for the Museum building and one for the National Historic Landmark ship Cruiser Olympia.  

CLICK HERE TO ACCESS YOUR MEMBER PORTAL!

Do you have an electronic version of your map?
Yes.  Please click here.

I'm an ISM Member.  How do I reserve tickets in advance? 
Members are highly encouraged to reserve their tickets in advance for the desired date and time slot you would like to visit.  Please note online you will need to select two time slots.  One for the Museum building and one for the National Historic Landmark ship Cruiser Olympia.  

What safety precautions is the Museum implementing for visitor safety?
The Museum takes the safety of visitors and staff very seriously.  Upon reopening, ISM will ask all visitors to:

  • Everyone entering the Museum and boarding Cruiser Olympia must wear a face mask.  If you do not have a mask one can be provided while supplies last (children under 2 are not required to wear masks).
  • Hand sanitizer stations have been installed throughout the galleries in high volume areas.  Stations will also be placed on Cruiser Olympia.  We highly encourage visitors to use hand sanitizer after interacting with the exhibits and ship.
  • We highly encourage visitors to follow social distancing and remain 6 feet apart from other guests.  Markers will be placed on the rug as reminders.
  • Once you have used the restroom, please wash your hands for the recommended 20 seconds. 

Additionally, ISM staff members will be:

  • All Museum staff members will certify to health checks daily. 
  • All Museum staff members will be wearing face masks.  
  • ISM's public engagement staff will be wearing gloves for all transactions. 
  • Behind plastic partitions that have been installed at the front desk.

The Museum has also done the following as we welcome back guests:

  • Regular, daily cleaning has been increased, specifically for those components that are high interactivity.
  • Certain exhibit components have been adjusted or removed based on levels of interactivity.  

Independence Seaport Museum also requires that if you (or anyone in your party) are experiencing the following symptoms to please stay home:

  • Fever
  • Cough
  • Shortness of breath
  • Trouble breathing
  • Persistent pain or press in the chest
  • Bluish lips or face
  • Any other systems/emergency warning signs as identified by the CDC

Additionally, if you (or anyone in your party) may have been exposed to an individual that has had COVID-19 we ask that you do not visit the Museum for fourteen (14) days.

Independence Seaport Museum reserves the right to refuse service to any visitor who is not in compliance with the policies/conditions listed above.